About Us

Ichibi has been established since 2005, offering its service to various independent and business groups. The focus area is to train those within the hospitality industry, to develop and enhance the skills that may be needed. Training is a key element in the business strategy of an organisation dedicated to continuous learning. Through learning, individuals can re-interpret their world and their relationship to it. A true learning culture continuously challenges its own method and ways of doing things. This ensures continuous improvement and the capacity to change. Regular training and learning opportunities are an investment that helps employees to prosper and develop their careers.

Ichibi strives to keep abreast of arising trends and industry needs by covering a broad spectrum of valuable topics from SMME’s Capacity Building, Guideline to health & safety, Customer Service, Computer literacy as well as how to conduct a Disciplinary Enquiry. These training programs are designed to empower managers and employees with effective methods which in turn give their business a highly skilled workforce and a competitive advantage.

The benefits of training

Staying competitive is the key to sustainability. Training your staff, keeping them motivated and up-to-date with industry trends and new technologies is essential to achieving that goal.

Staff benefit too, learning new skills and becoming a valued asset in any organisation. Training brings direct benefits to business and can be calculated as a return on investment. No matter what the industry or the size of your business, training can have a positive effect on performance and a measurable impact on your bottom line

Improve quality and productivity

Training that meets both staff and employers needs can increase the quality and flexibility of a business’s services by fostering:

Accuracy and efficiency

Good work safety practices

Better customer service.

The flow on effect

The benefits of training in one area can flow through to all levels of an organisation. Over time, training will boost the bottom line and reduce cast by decreasing:

Wasted time and materials

Maintenance costs of machinery and equipment

Workplace accidents. Leading to lower insurance premiums

Recruitment costs through the internal promotion of skilled staff

Absenteeism

Competitively

Businesses must continually change their work practices and infrastructure to stay competitive in a global market. Training staff to manage the implementation of new technology, work practices and business strategies can also act as a benchmark for future recruitment and quality assurance practices.

As well as impacting on business profit margins, training can improve.

Staff morale and satisfaction ‘soft skills’ such as inter-staff communication and leadership

Time management

Customer satisfaction